1. Set the Scene: Place the ThermoFlex Pro on a comfy surface—your bed, couch, or wherever you want to unwind. Position it to perfectly cradle the curve of your neck, like it’s giving you a gentle hug.
2. Lie Back and Relax: As you lay down, feel the device gently support your neck. It’s like sinking into a luxurious spa treatment, but in the comfort of your own home!
3. Take Control with the Remote: You’re in charge of your relaxation! Use the remote to adjust everything—EMS, heat, and massage modes—so your neck gets exactly what it needs. Customize it to your perfect settings.
4. Choose Your EMS Level: Pick your EMS intensity to work those muscles and melt away tension. Start low and increase the power as your muscles loosen up and relax.
5. Turn Up the Cozy: Pick your ideal heat level:
6. Select Your Perfect Massage: Choose from the various massage and acupuncture modes—whether you want a gentle touch or a deep muscle massage, you’ll feel the knots and tension melt away.
7. Unwind for 10 Minutes: Now, just close your eyes and let the magic happen for 10 minutes a day. It’s like a mini vacation for your neck—total bliss without leaving the house!
8. Finish Feeling Refreshed: When your session is over, the device will gently turn off. Slowly sit up and bask in the calm, refreshed feeling. Your neck will feel lighter, and the tension will be a distant memory.

In just 10 minutes a day, you’ll feel like you’ve treated yourself to a luxurious spa experience—right at home. The ThermoFlex Pro will leave you relaxed, rejuvenated, and ready to take on the world!

Get excited for your order! Here's how our shipping process works:

Processing Time: Once you've placed your order, we're on it! Your Soothray will be ready to ship within 1-3 business days.

Estimated Delivery: After we hand off your device to our shipping carrier, expect its arrival within 4-10 business days. Comfort is on its way!

Shipping: Great news – shipping is always free!

Get ready to track your Thermaflex pro journey! Once shipped, we'll send you a tracking number to monitor its progress and pinpoint the estimated delivery date. Get excited, comfort is just a few days away!

Feel at ease with your purchase, thanks to our 60-day money-back guarantee. We are proud of our Thermaflex Pro and want you to have full confidence in your decision. Our commitment is to provide you with a product that meets your needs and expectations.

In the event that the Thermaflex Pro doesn't fully satisfy you, rest assured that you have 60 days to initiate a return. Just reach out to us via email at hello@altaviti.com. We'll guide you through the return process. Your satisfaction is our priority, and we're dedicated to making your experience worry-free and fulfilling.